Heavy Duty Trucking, July 2018
Bob Verret chief information officer of Dupré Logistics a privately held assetbased provider of transportation and logistics services based in Lafayette Louisiana says monitoring his companys computer systems is an ongoing process As I say you are never done with IT like you are never done with finance you close out one month and start on the next As he sees it thats the price of admission to keeping up with rapidly changing technology Changing a system can be hard Its not an easy decision says Ben Wiesen vice president products and services for software provider Carrier Logistics On top of the price theres the training to consider the installation all of which means a lot of work Being able to step back and think analytically about the business process is not easy to get to he says One thing we try to explain to folks is that we know you have investments in your system But as he notes that money is already spent it should have no bearing on your current decision making You have to look ahead That does not mean that looking ahead and thinking about your system will lead to changing your system If you continually evaluate your system in terms of business processes if it is getting the job done now and likely will in the future then there is no need to make a change And making that change just to keep up with the latest tech wiz bang may not be a good idea I think thats the wrong approach says Ray West senior vice president and general manager of TMS for TMW Systems If the TMS you have does the job you o you ever think about your trucking management software Or did you put it in the back of your mind once the installation and training were completed Of course the whole point of a TMS is so you dont have to think about things the system is supposed to automate processes and tasks But you dont want to have the mindset that many people have managing their company says Tom McLeod president and CEO of McLeod Software They treat their computer system like the AC or other appliance they buy and have work for several years before needing replaced But thats not the right way to think about your TMS which is inseparably linked to your overall business its efficiencies and capabilities he says Instead your business system should be viewed with a more continuous improvement mindset Whether you rip out your old system or upgrade your current one keeping pace with technology is key to success By Jim Beach Technology Contributing Editor jbeach@ truckinginfo com HDT JULY 2018 54 WWW TRUCKINGINFO COM D UPGRADE UPDATE INTEGRATE You are never done with IT like you are never done with finance you close out one month and start on the next Bob Verret Dupré Logistics TMS
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