Heavy Duty Trucking, February 2018
How you communicate with and train drivers can pay dividends in safe and efficient operations and in lower turnover By David Cullen Executive Editor dcullen@ truckinginfo com DRIVER SERIES PART 2 DRIVER TRAINING TALK IS NOT CHEAP our intrinsic worth to family friends colleagues and yes to employers by what we hear back from them In the workplace that generally translates to whether or not we feel valued or appreciated as employees and as career professionals The best employers in any field go beyond merely providing training They help employees improve their skills And regardless of the job being performed technology is increasingly playing a positive role to help employees develop their full potential on the job Put that all together along with a competitive pay package of course and you may be looking at a successful strategy for attracting and retaining long haul truck drivers First ask yourself if communication is the problem to the answer That is who at your fleet should be doing their level best to interact positively with drivers Being a good communicator is certainly not the sole province of a fleets driver trainers Everyone who regularly interacts with drivers should communicate with them as positively and pleasantly as possible hile few people love trucking so much so theyll drive your truck for free theres more to any job than a paycheck And thats where how you train your drivers and how you communicate with them overall comes into play Utter the words training and communicating in the same breath and what you may hear calling back to you is the word perception To some degree we all perceive W HDT FEBRUARY 2018 64 WWW TRUCKINGINFO COM
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