Heavy Duty Trucking, April 2018

Coinciding with the launch of Verizon Connect is its introduction of Workforce a single platform that unites four key and highly advanced services critical to modern fleet operations intelligent dispatch commercial navigation customer ETAs and strategic planning Shaz Shaukat Verizon Connects product management leader and innovator said Workforce represents a shift to simplify the way customers access the companys technologies We initially offered each of these features as individual solutions Shaukat says Put together under one platform Workforce is a great value for our customers The four key components of Workforce are 1 Intelligent dispatch This feature enhances dispatch by including such factors as the drivers skillsets licenses and security clearances as well as vehicular capacity Taking these criteria into consideration should help fleet managers avoid onsite delays reducing dispatch times and minimizing the need for follow up visits 2 Commercial navigation Consumer grade navigation systems can get drivers from Point A to Point B but they dont take into account the limitations placed on commercial trucks Workforces commercial navigation feature can help drivers avoid restricted roads low bridges and truck specific speed limits It can also ensure they access each job site from the correct entrance 3 Customer ETAs This feature was designed to allow fleets to keep their customers apprised of each drivers estimated time of arrival enhancing the customer experience and reducing the need for check in phone calls Customers can be updated via text or the fleets customer facing web portal or mobile app 4 Strategic planning Growing businesses need strategic planning to properly plan for expansions and acquisitions This feature helps fleets create and compare what if scenarios adding a new layer of insight to such decisions as locations resource allocation and revised service level agreements Workforce made its industry debut at the Work Truck Show in March Workforce is available to fleet managers as one of three plans designed to meet the needs of applications ranging from simple to enterprise level For more information visit www verizonconnect com UNITING FOUR PRODUCTIVITY TOOLS IN A SINGLE PLATFORM Verizon Connect has worked to improve its mobile app interfaces to simplify access deliver insights in addition to data and offer a one stop shop approach for purchasing the OEMs and ownership of the large enterprise space was bar none What Verizon Connect represents is the coming together of all the talent technology innovation and infrastructure of these three companies Verizon Networkfleet Fleetmatics and Telogis to create the worlds leading platform for automating optimizing and revolutionizing the way people vehicles and things move through the world In doing so were able to deepen our customer relationships while adding more value through an equal amount of automation and insight Our focus on enabling safety compliance and operating efficiencies remain Simultaneously were expanding our software platform to go beyond the vehicle to include both the worker and work being done We tap into important data expertly analyze it and deliver insightful actionable solutions to customers Because of this our customers are able to move their vehicles people products and services through the world in more efficient cost effective and smarter ways Q How does Verizon differentiate itself among fleet solution providers A Over the past few years we have invested more than 5 billion in assembling this unique set of assets that included an amazing group of dedicated professionals world class platform solutions and services and the reliability scale and global reach of a company like Verizon Since the close of the Fleetmatics acquisition in November 2016 weve invested more in R D than ever before in order to be a lifelong partner for our customers In fact we grew our investment in R D more than 35 in 2017 alone Its our mission to future proof our customers businesses and continue to innovate and bring to market the new technologies and software solutions that help them stay ahead of the competition better serve their own customers and add to the bottom line The Verizon Connect team has also been working hard to simplify access to our technologies by making vast improvements to the user interfaces youll see in our apps working to deliver insights instead of just data and most importantly offering customers a one stop shop approach to purchasing from us We know that having multiple vendors suppliers logins platforms and technologies can slow productivity and add complexity to our customers businesses APRIL 2018 HDT 33 WWW TRUCKINGINFO COM Workforce helps fleet managers increase productivity and improve planning